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Email is the fastest way to reach GetPay.pk support. Include your account email and, for a payment, its reference.
Support email
[email protected]GetPay staff will never ask for your password, verification code, or API secret key. Never send them by email.
Accounts and merchant applications
Sign-in, verification codes, application status and documents.
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Payments and withdrawals
Include the reference that starts with PY- or WD-.
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Developers and API
Read the API reference first, then send the request ID or payment reference.
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Security concern or suspected fraud
Reported issues are handled first. Do not include secrets.
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Paid a merchant and need a refund? Contact the merchant first. See the Refund Policy.
Building an integration? Start with the API reference.